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Utility Rates
Effective October 1, 2019, utility rates are increasing.
Residents will notice a slight increase in the water/sewer rates in their upcoming utility bills issued after November 1, 2019 (billed for October consumption). The 2.4% water rate increase and 10% sewer/waste increase are both straight pass-throughs from the City’s supplier.
Utility Account Deposits
Deposit Type | Fee |
|---|---|
| Commercial Deposit: ($25 Connect Fee + $275 Refundable Deposit) Will be refunded when account is closed | $300 |
| Residential Deposit: ($25 Connect Fee + $75 Refundable Deposit) Will be refunded when the account is closed or after 36 continuous months with no penalties | $100 |
Water Rates
| Residential & Commercial Water Rates per 1,000 Gallons | Fee |
|---|---|
| Base Rate: 0 to 2,000 Gallons | $17.14 |
| 2,001 to 15,000 Gallons | $5.47 |
| Above 15,001 Gallons | $6.84 |
| Senior Citizen (65+) Residential Water Rates per 1,000 Gallons | Fee |
|---|---|
| Base Rate: 0 to 2,000 Gallons | $11.31 |
| 2,001 to 15,000 Gallons | $5.11 |
| Above 15,001 Gallons | $5.11 |
Sewer Rates
Residential and senior citizen residential monthly sewer charges are calculated using the average water usage of the three months with the lowest usage during the four-month period from November through February. New residential and senior residential accounts are charged a flat fee for sewer services until water usage for the sewer averaging period (November through February) has been recorded.
Commercial sewer rates, unless otherwise defined by an industrial agreement, are the same as residential sewer rates. However, commercial accounts are not averaged and sewer transmission and processing are billed based on actual monthly water consumption.
| Sewer Rates | Fee |
|---|---|
| Sewer Minimum: New Account | $29.04 |
| Sewer Minimum: With Sewer Averaging | $22.57 |
| Commercial Minimum: No averaging on commercial accounts | $22.57 |
| Monthly Service Charge | $9.58 |
| Volume Charge per 1,000 Gallons | $6.97 |
| Sewer Service Charge: This fee is charged to each sewer connection and is accounted for separately from regular sewer revenues in order to fund construction of the City’s portion of major sewer interceptor lines in the North Texas Municipal Water District (NTMWD) regional sewer system. | $16.00 |
| Senior Citizen (65+) Residential Sewer Rates | Fee |
|---|---|
| Sewer Minimum - New Account | $29.04 |
| Sewer Minimum - With Sewer Averaging | $18.22 |
| Monthly Service Charge | $8.86 |
| Volume Charge per 1,000 Gallons | $6.39 |
Refuse & Recycling Rates
Refuse and recycling services are contracted with Community Waste Disposal (CWD). For residential and senior citizen residential accounts, the City arranges and bills for these services as part of regular monthly utility bills.
The city does not provide commercial garbage accounts and businesses requiring refuse and recycling services will need to contact CWD directly at 972-392-9300.
| Residential Refuse & Recycling Rates | Fee |
|---|---|
| Refuse and Recycling Collection Rate | $13.14 |
| Senior Citizen (65+) Refuse & Recycling Rates | Fee |
|---|---|
| Senior Citizen Refuse and Recycling Collection Rate | $11.98 |
Temporary Utility Service Rates
Temporary water and sewer services are available for a period of up to two weeks. There is no temporary option for refuse and recycling services.
| Temporary Service Rates | Fee |
|---|---|
| For a maximum of 14 days and 2,000 Gallons | $41.40 |
| Over 2,000 Gallons | $5.91 |
Utility Account Fees & Penalties
| Type of Fee | Fee |
|---|---|
| Administration fee added on the disconnect date | $50 |
| Additional fee for reconnect services made between the hours of 5 p.m. and 8 p.m. | $50 |
| Administrative arrangement fee | $10 |
| Installment payment arrangement fee | $25 |
| Late payment added on the first day following the original due date | $10 |
| Late charge for sewer customers who are not serviced by city water services | $10 |