Forms

Listed below are a number of forms related to the Utility Billing department. There are online forms available as well as printable PDF forms. For the printable PDF forms, residents may mail, deliver by hand or send via email once completed.

Mail: Utility Billing
P.O. Box 826
Forney, TX 75126

By hand: Utility Billing
City Hall, 1st Floor
101 E. Main St.
P.O. Box 826
Forney, TX 75126

 Email: [email protected]

If you have any questions, please call 972-564-7304.

ONLINE REQUEST FORMS

Forms available to be submitted through our City website.

NEW Water/Sewer Service Request
All new Residential Water/Sewer service requests will be billed $100.00 which includes an application fee of $25 and a refundable deposit of $75. Commercial accounts will be billed $300, which is a $25 application fee and $275 deposit that is refundable. All accounts require a deposit and application fee. All information must be completed with a copy of the account holder(s) driver's license. 

DISCONNECT Water/Sewer Service Request
Disconnection requests received by 12 p.m. can be processed the same day. Refund checks (if applicable) will take 4-6 weeks for processing.

TRANSFER Water/Sewer Service within City of Forney's city limits
Online form to move service from one City of Forney address to a new address within the City of Forney's water district. Water may overlap no more than 7 days at both addresses. Please use the New Water/Sewer Service Request above if the overlap of service is needed greater than 7 days.  All information must be completed with a copy of the account holder(s) driver's license.

Water Leak Credit Request - After Repair
Online form for the account holder to request a credit to the account offsetting the cost of lost water. Submit after the leak has been repaired. Submission is not a guarantee of approval.

Temporary Utility Service Request

Online form for a temporary utility service. This is is for residential requests only.

PDF PRINTABLE FORMS

Forms available to be filled out online or printed. Must be delivered to Utility Billing via mail, by hand or email.

New/Temporary/Disconnection Water/Sewer Request Form (PDF)
Printable form for Residential new, temporary, and disconnection service requests. Send the completed form by mail, by hand, or by email.

Water/Sewer Account Change Request (PDF)
Printable form to authorize a change of address, name, adding an account holder or transferring service. All information must be completed with a copy of the account holder(s) driver's license.

Autopay With Bank Draft  (PDF)
Printable form to authorize the City of Forney to either auto-draft payments for your utility bill OR to stop current auto-draft payments.

Payment Arrangement Contract (PDF)
Printable form to authorize an arrangement/installment contract. There is a $10 fee for an arrangement and a $25 arrangement fee for an installment contract.

Fire Hydrant Meter Application (PDF)
Printable form for an applicant requesting a Fire Hydrant Meter. The applicant shall place a deposit of $400 (customer meter)/$2500 (city meter, $2000 is refundable) with the City of Forney Utility Billing for each fire-hydrant meter used. 

Request for Disclosure of Information  (PDF)                                                                                                                    Printable form to authorize the City of Forney to provide your utility account information to the public upon written request by any member of the public.

ALL FORMS MUST BE SIGNED AND INCLUDE A COPY OF YOUR PHOTO ID/DRIVER'S LICENSE TO BE PROCESSED. ANY SERVICE REQUESTS RECEIVED AFTER 12 P.M. WILL NOT BE EFFECTIVE UNTIL THE NEXT BUSINESS DAY.