**** Our office will be closed on Monday, July 4th in observance of Independence Day ****
Listed below are a number of forms related to the Utility Billing department. There are online forms available as well as printable PDF forms. For the printable PDF forms, residents may mail, deliver by hand or send via email once completed.
Mail: Utility Billing
P.O. Box 826
Forney, TX 75126
By hand: Utility Billing
City Hall, 1st Floor
101 E. Main St.
P.O. Box 826
Forney, TX 75126
Email: [email protected]
If you have any questions, please call 972-564-7304.
ONLINE REQUEST FORMS
NEW Water/Sewer Service Request
All new Residential Water/Sewer service requests will be billed $100.00 which includes an application fee of $25 and a refundable deposit of $75. Commercial accounts will be billed $300, which is a $25 application fee and $275 deposit that is refundable. All accounts require a deposit and application fee. All information must be completed with a copy of the account holder(s) driver's license. Applications are processed on normal business days from 8:00am - 3:00pm. All application received after 3:00pm will be processed the next business day.
NEW METER Request Online form to set a meter at a new residential/commercial property location. This form is to be used for builders/contractors when establishing meter connection. All requests will be billed $100.00 which includes a connection fee of $25 and a refundable deposit of $75. Commercial accounts will be billed $300, which is a $25 connection fee and $275 deposit that is refundable. All accounts require a deposit and a connection fee. All information must be completed with a copy of the applicant's driver's license and a copy of permit. If the meter is not ready to be set on the date indicated on the application the request will be voided until further contact and an additional $25.00 will be charged for each connection attempt. Monthly bill will include water and sewer charges.
DISCONNECT Water/Sewer Service Request
Disconnection requests received by 3:00p.m. can be processed the same day. Refund checks (if applicable) will take 4-6 weeks for processing.
TRANSFER Water/Sewer Service within City of Forney's city limits
Online form to move service from one City of Forney address to a new address within the City of Forney's water district. Water may overlap no more than 7 days at both addresses. Please use the New Water/Sewer Service Request above if the overlap of service is needed greater than 7 days. All information must be completed with a copy of the account holder(s) driver's license.
Water Leak Adjustment Request Form
Online form for the account holder to request a credit to the account offsetting the cost of lost water. Submit after the leak has been repaired. Submission is not a guarantee of approval.
Change Request Form
Online form for the account holder to update mailing address and/or add a secondary account holder.
Bank Draft Application
This form will authorize the City to draft your account balance on the due date of each month from your checking/savings account. There are no fees associated with automatic bank drafts.
Payment Arrangement Request Form
Online form for account holders with a minimum of 3 month credit history on the account requesting an extension to prevent water service disconnection. Arrangements are only granted once per quarter and a $10.00 fee will be included in the arrangement amount to be paid. Request must be received and accepted by 5:00pm one (1) business day prior to the scheduled cut-off date.
PDF PRINTABLE FORMS
Forms available to be filled out online or printed. Must be delivered to Utility Billing via mail, by hand or email.
Water/Sewer Account Change Request (PDF)
Printable form to authorize a change of address, name, adding an account holder or transferring service. All information must be completed with a copy of the account holder(s) driver's license.
Autopay With Bank Draft (PDF)
Printable form to authorize the City of Forney to either auto-draft payments for your utility bill OR to stop current auto-draft payments.
Fire Hydrant Meter Application (PDF)
Printable form for an applicant requesting a Fire Hydrant Meter. The applicant shall place a deposit of $2,000 and pay a $500 rental fee at the time of application with the City of Forney Utility Billing for each fire-hydrant meter used.
(PDF) Printable form to authorize the City of Forney to provide your utility account information to the public upon written request by any member of the public.