Utility Billing 

Forney City Hall: Two Story Brick Building with Flags on Front

**Effective October 2023 - New Office Hours Begin**

Monday - Thursday 7:30am - 5:30pm

Welcome to the Forney Utility Billing Department. It is our pleasure to assist you with your water, sewer, and sanitation services.  Please see the Forms link to the left for new service applications, transfers, and disconnections. We are available Monday through Friday, 8 a.m. to 5 p.m.  We also receive payments 24/7 at the drop-box which is located to the left of the double black doors at 101 E. Main Street, by phone at 855-776-4551, or online pay selecting Pay Bill Online below.

Pay bill online (1)

Pay Bill Online

My Water Advisor Website Logo

My Water Advisor

Pay bill online (2)

Payment Arrangement Form

Water Application Graphic

Service Application

Disconnect Water Application Graphic (1)

Disconnection Request

Meter Leak RepairMeter Leak Repair

Address Change

Address Change

eBilling paperless

eBilling Portal

Utility Rates

Utility Rates

Click an icon above to be routed to the form

For questions pertaining to the topics below, please contact the Public Works Department at 972-552-6695:

  • Street Repair
  • Water Quality or Pressure
  • Streetlights
  • Sewer