Why does my water taste and smell?

Each summer, usually in late July and into August, Lake Lavon undergoes an "algal bloom," a natural occurring event that is responsible for the taste and odor changes in the water supply. The North Texas Municipal Water District (NTMWD) monitors the onset of an algal bloom through daily algal counts and adjusts the treatment process to reduce the taste and/or odor changes that often occur as a result of this event.

It is important to note that the water remains safe to drink with no health hazards created by this phenomenon.

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1. Who do I contact for after hour emergencies?
2. How do I request emergency water and sewer services?
3. What is a sanitary sewer?
4. Is the water tested?
5. What do I do if the water smells, looks or tastes unusual?
6. Why does my water taste and smell?
7. Where does the water we use come from?
8. Who do I contact if a street light is out?
9. Who do I contact if a street sign is damaged or missing?
10. If I want to replace my culvert or add a new culvert, whom do I contact?
11. How do I report a pothole problem on a city street?
12. Who do I contact if I have a drainage problem within the city?
13. Who do I contact if a tree has fallen in the right of way and is blocking the street, or if a tree limb is blocking the line of sight and needs to be trimmed in the right of way?