Activate EXTERNAL Utilities
Activate External Utilities
External utilities are services provided by organizations other than the City of Forney including gas, electricity, phone, and cable television. However, in some locations, there may only be one provider, so we encourage all residents to check with their Home Owner Association (HOA) for a list of service providers as well. The City provides water, wastewater, trash, and recycling services. For more information regarding these internal services, visit the Trash/Recycling page or the Water/Wastewater page.
Gas Companies
Atmos Energy
888-286-6700
To report a gas leak:
866-322-8667 or call 911
Electric Transmission & Distribution Companies
Listed below are the current Electric Transmission and Distribution Utility Companies serving Forney. These deliver electricity, respond to service interruptions, and maintain the poles, street lights, and wires in the town. If you are in the Electric Transmission and Distribution area for Oncor, you can choose Oncor or you have the power to choose to buy your electricity from a different retail electric provider. For choices available to you and rate comparisons, go to the "Power to Choose" website.
Oncor
888-313-6862
For service, reporting power outages, street light outages, please call 888-313-4747.
Oncor
Trinity Valley Electric Cooperative
Trinity Valley Electric Cooperative
Farmers Electric Cooperative
Why Does My Power Go Out?
There are several reasons that power can go out, including small animals tripping circuits, issues with equipment, tree limbs on lines, etc. Your electricity blinks multiple times before a full outage because the system is programmed to automatically try to reset itself 3 times before the system shuts down and power goes out.
Severe thunderstorms, with significant rainfall, lightning and high winds, can also lead to unavoidable power outages. During winter months, ice or snow storms can also create power interruptions when electric lines become weighed down by ice and disconnect or fall to the ground. No matter the season, we must all be prepared for what Mother Nature may bring our way.
Often, utility crews are aware of outages as soon as they occur. Electricity providers have electrical systems that are set up to page crews when there is a malfunction. This expedites the process of assessing problems and making necessary repairs.
Report a Power Outage
To report a power outage, please contact your representative.